Privacy Policy

Last Updated: December 04, 2025

Your privacy is extremely essential to us. The privacy policy page explains how VJS Travel collects, uses, shares, and protects your personal information that is collected when you visit our website, our mobile application, or use our services.

By being here, you are agreeing to the terms described by VJS Travel. Please read carefully to understand how we handle your information. If you continue to use VJS Travel after reading the privacy policy, you agree to it. If you disagree, please stop using the site.

What is the information we collect?

We collect various types of information to help you book flights, enhance our services, and improve your overall experience.

Personal information

When you make a booking or create an account, we may collect:

• Your full name
• Contact details such as phone number and email address
• Payment details like credit or debit card number, billing address, and payment method
• Travel details, including dates, destinations, and preferences

Non-personal information

We also collect information that does not directly identify you, such as:

• Device information (browser type, operating system, and device model)
• IP address and location data
• Usage information about how you interact with our website or app
• Search queries or browsing patterns on our platform

Information from other sources

We may receive information about you from:

• Airlines, hotels, or travel partners, when you book through VJS Travel
• Marketing or analytics providers that help us understand your needs
• Social media platforms, if you use your social account to sign in or communicate with us

How do we use your information?

We use the information we collect only to ensure that our services are improved and to enhance your travel experience.

Primary uses:

• To process travel reservations and flight bookings
• To send confirmation updates
• To provide customer support
• To resolve issues
• To customise content that you see on our website or app

Other uses:

• To improve our products, tools, and website design
• To provide a better quality of service
• To communicate with you about promotions, new offers, and service updates
• To perform analysis to understand user preferences and industry trends
• To comply with recordkeeping needs and internal business processes

You can be assured that your data is safe, and we never sell your data.

How do we share your information?

We respect your privacy, and your data is shared only when absolutely necessary.

With travel partners

We share details with airlines and travel partners to confirm your bookings and deliver travel services.

With service providers

We engage trusted third-party companies to provide services such as:

• Payment processing
• Customer support
• Marketing and advertising assistance
• Data analysis and technology support

Each provider is required to protect your information and use it only for the purpose we specify.

With business partners

Some partners help us promote VJS Travel or offer combined services. If you book through these partners, both parties may access certain details related to your booking.

With legal authorities

We may share information if required to:

• Comply with legal obligations or respond to valid requests from authorities
• Protect the rights, safety, and property of VJS Travel or other users
• Detect and prevent potential fraud, security issues, or misuse

With your consent

We may share your data for other purposes with your explicit consent, such as participating in surveys or promotional collaborations.

How can you manage your information?

You have have total control over how your data is used. You can update or correct any personal information at any time by logging into your account on VJS Travel.

If you need to delete information, please don't hesitate to contact our support team. Some data may be retained for legal reasons or legitimate business purposes.

You are in control of your communication preferences on VJS Travel. You can choose whether or not to receive marketing communications from us. If you opt out, we won’t send you marketing communications. However, we will always send you essential notifications regarding booking confirmations or any policy updates.

To manage your account, you can access your travel history, saved payment methods, and preferences. Additionally, if you wish to delete your VJS Travel account, you can follow the process described in your account or contact our representatives.

Use of cookies

We use cookies and similar technologies to make VJS Travel faster, safer, and more personalised.

Below are the types of cookies we use:

• Essential cookies: Necessary for basic functions like logging in and processing payments.
• Functional cookies: Enhance features such as remembering your search history or preferred language.
• Analytical cookies: Help us understand user behaviour and improve our platform.
• Advertising cookies: Enable us to display relevant ads and measure the effectiveness of our campaigns.

You can control and manage cookies through your browser. You can disable cookies at any point, but it will limit some features on VJS Travel.

How do we secure your data?

• Encryption of sensitive information during transmission
• Secure payment gateways and authentication protocols
• Regular monitoring and testing of systems to prevent breaches

Privacy of children’s data

VJS Travel services are not designed for children. We do not knowingly collect personal information from anyone under the minimum age of consent applicable in their country or region.

If we become aware that a child’s data has been collected by mistake, we will delete it promptly.

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