Refund Policy

Eligibility for Refunds

Refund eligibility depends on the fare rules, booking conditions, and cancellation policies associated with your reservation. Each airline, hotel, or service provider has its own terms, which determine whether a booking qualifies for a refund.

Refunds may be applicable in cases where cancellations are initiated by the customer, or due to service-related issues such as airline disruptions, schedule changes, or overbooking situations. The applicable deductions, penalties, or fees will be calculated based on the provider’s policies at the time of booking.

Processing Time

Refunds are generally processed within 7–14 working days from the date of the request. However, the actual timeline may vary depending on banking procedures, payment gateways, and the policies of airlines or travel service providers.

In certain cases, delays may occur due to external factors beyond our control, including verification processes or provider-specific refund cycles.

Reversal of Payments

All approved refunds will be credited back to the original mode of payment used at the time of booking. This ensures a secure and transparent refund process.

Please note that depending on your payment provider or bank, it may take additional time for the refunded amount to reflect in your account.

Partial Cancellations

For bookings that are partially cancelled, refunds will be issued only for the unused portion of the service, subject to the rules and policies of the respective service provider.

If your booking includes multiple services (such as flights, hotels, or add-ons), the refund eligibility may differ for each component.

Non-Refundable Bookings

Certain bookings are marked as non-refundable at the time of purchase. In such cases, no refunds will be provided unless explicitly stated otherwise under exceptional circumstances.

Customers are strongly advised to carefully review all terms and conditions, fare rules, and cancellation policies before confirming their booking.

Refund Assistance

Our dedicated customer support team is available to assist you with refund requests, provide updates on the status of your refund, and help resolve any related concerns.

For assistance, please contact our support team with your booking details, and we will ensure a smooth and transparent process.